Frequently Asked Questions
Getting Started
Yes. TradXM is a referral-only platform — you need a valid code from an existing member or an admin-issued invitation to register.
Not unless real-money mode has been explicitly enabled for your verified account. By default, all trading uses a simulated demo balance clearly labeled "Simulated Trading."
Trading
You can trade with leverage up to 20x, configurable per market. Higher leverage increases both potential gains and the risk of liquidation — your liquidation price is always shown before you confirm an order.
Prices refresh on a short scheduled cycle (as often as every minute). This is disclosed as unsuitable for genuine high-frequency execution.
Deposits & Withdrawals
Deposits are manually verified by our finance team after you submit proof of payment. Processing times vary; you can track status from your Deposits page.
This protects your funds. Withdrawals require two-factor confirmation, compliance review, and — for larger amounts — a second independent approver before funds are released.